Warranty Guidance

Warranty handling may vary by product, manufacturer, and order status. Available product documents may contain model-specific information, but any warranty term material to an order should be confirmed in writing.

Email support@truesparklighting.com with the order number, product SKU, quantity affected, and a description of the issue. Include supporting photos or documents if requested during follow-up.

If a required warranty duration or remedy is part of the project specification, ask for written confirmation before submitting the order.