Customer and product support
Contact True Spark Lighting Supply
Contact True Spark Lighting Supply LLC for product questions, order support and help with manufacturer returns. We sell online; there is no customer-facing retail store.
Business contact details
True Spark Lighting Supply LLC. Phone: 302-661-5045. Email: support@truesparklighting.com.
Business address: 16192 Coastal Hwy, Lewes, DE 19958-3608, United States.
Online sales only. Do not send product returns to the business address. Contact us first for written return authorization and the correct manufacturer return instructions.
Support email
Send requests to support@truesparklighting.com. Include a product SKU, order number, and the delivery ZIP code when those details are relevant to the question.
Product questions
For fixture-selection questions, identify the product or collection you are reviewing and the project detail you need confirmed. Product suitability, code requirements, voltage, controls, mounting, environment, and project conditions remain the customer’s responsibility under the site terms.
Order and policy questions
Use the same support inbox for shipping, cancellation, return, warranty, privacy, and terms questions. Any approval or product-specific term should be confirmed in writing.