Commercial LED catalog with reviewed orders

Customer and product support

Contact True Spark Lighting Supply

Email is the published contact channel for product questions, order support, policy questions, and website assistance.

Support email

Send requests to support@truesparklighting.com. Include a product SKU, order number, and the delivery ZIP code when those details are relevant to the question.

Product questions

For fixture-selection questions, identify the product or collection you are reviewing and the project detail you need confirmed. Product suitability, code requirements, voltage, controls, mounting, environment, and project conditions remain the customer’s responsibility under the site terms.

Order and policy questions

Use the same support inbox for shipping, cancellation, return, warranty, privacy, and terms questions. Any approval or product-specific term should be confirmed in writing.